Jim Ellis Hyundai Atlanta

"...impressed with technical knowledge and customer service attitude!"

 

Service advisors are the JIM Ellis Dealership in the eyes of your customers when they arrive at the service desk. I have been favorably impressed with their technical knowledge and their customer service attitude each time I visit. Pretty soon the customer gravitates to the advisor that stands out, much as selecting a doctor. My selection has been Ms Mueller. She seems very knowledgeable about the vehicles and I have observed her demeanor with other customers in addressing their concerns. She represents you well, and seems to handle each customer's concerns with the care that you advertise. I also appreciate the ability to converse with the service technician that will be performing the repairs to my vehicle if I desire. I truly appreciate their ability and training ---much as a surgeon. I hope you are recognizing these folks as your "front line" and treating them accordingly!  Ken Gillespie

Ken Gillespie,

"...Sets a fine example for the dealership"

We are proud owners of the Hyundai Azera for about the past eighteen months. The purchase experience was a pleasure and the service after the sale has been outstanding. After droping the car off for the 15K mile service on Saturday, I commented to my wife that it appears Robbyn Mueller really enjoys her work. She is very pleasant when I have spoken with her over the phone and face-to-face service at the service desk.She sets a fine example for your dealership. We appreciate, and have taken advantage of your offer for a courtesy car wash.

Sheldon Fages,

"..Great work throughout the process"

"Lawrence and John Noaker were great to work with throughout the process. A year ago I bought a Sonata from John and the process was outstanding. When we decided to buy the Elanta Touring, we decided to go back to John and Lawrence and never really considered any other dealership. This is my third car from Jim Ellis (VW Passat Wagon back in 2001) and I'm sure there will be more. "

Matt McConnell,

"....Simple purchasing process"

 

"You have a terrific salesperson on your staff. Virginia Baxter, in your Internet Sales department, made the purchase of my Sonata a very simple process, without the traditional sales tactics you normally go thru in buying a vehicle. Because of Virginia Baxter and the good experience I had with her in the purchase process at your dealership I will be back to buy another vehicle . Her husband, Daryl, was also very helpful when test driving the Sonata, when Virginia was with another customer when I arrived at the dealership. They are both good sales people as well as good people in general."

Melvin Mariney,

"....Jim Ellis Fan for life"

"Love your Dealership and the way I am consistently treated very well each and every visit. I am a Jim Ellis fan for life and recommend your dealership to others. You folks treat me like I would imagine the folks who drive a Lexus or BMW are treated when they drive to their dealers for service! Keep up the great work!!!!!"

C. Ericson,

"......Car purchase without the hassle"

"Many people dread the purchase of a new car and I'm included. Do not enjoy the haggling process, but my experience was very pleasant. From the test drive(s) to the final signing it was made easy and enjoyable. We had a figure in mind for the car we wanted and it was met by management without a hassle. Greg was very helpful and attentive and you knew he wanted to help make the purchase as simple as possible. Thank you very much"

Brent Dady,

"....Exceptionally impressed"

"I worked with three employees of your business. Mr. Darrly Baxter, Mr. John Noaker, and Mr. Eric Adams. All three were truly outstanding employees, ones any employer would be really lucky to have. I was exceptionally impressed with Mr. Adams and Mr. Noaker's integrity, honesty, and helpfulness. Both were completely understanding of my situation and went out of their way to help me. I would be most happy to work with them in the future for my car needs and will gladly refer others to your company should they be in the market for a car."

Mike,

"....Impressed with the atmosphere of your dealership"

Mr. Ellis, I was impressed with the atmosphere of your dealership. This was the first time that I have been to a auto dealership and did not feel like someone made me purchase a car because they were just trying to get rid of a car they no longer wanted. Also, I don't know if you are a Christain or not but I really feel as if someone prayed over my car. I feel a sense of peace when I get into my car....as if someone prayed peace over that car. Thank you for the experience and I look forward to making Jim Ellis a part of my family...just as you have made me a part of yours. If I could rate my whole experience on a scale of 1-10 with 10 being the highest....I would rate if 20.

Dove J.,

".....Very pleased with the dealership"

"My wife and I have been very pleased with the dealership. The sales experience was positive and the service department has been exceptional as has the Santa Fe. We have over 150,000 miles on it before the first part failed other than normal maintainance items such as tires and batteries. When we bought the car we were told the dealership would provide a loaner car for all overnight service items and they have lived up to the committment."

Bob Burnett,

"....Utmost professionalism & obvious knowledge base"

I purchased my Hyundai last August & have had nothing but the best customer service experiences! Michael Ennis is just AWESOME!!! Michael has shown nothing but the utmost professionalism & obvious knowledge base. I must admit; I bypass Firestone where my oil change would be $15 cheaper just to receive superior service! Thank you all for the service you provide!!!

Tammy Guyton,