Jim Ellis Hyundai Atlanta

"...Sets a fine example for the dealership"

We are proud owners of the Hyundai Azera for about the past eighteen months. The purchase experience was a pleasure and the service after the sale has been outstanding. After droping the car off for the 15K mile service on Saturday, I commented to my wife that it appears Robbyn Mueller really enjoys her work. She is very pleasant when I have spoken with her over the phone and face-to-face service at the service desk.She sets a fine example for your dealership. We appreciate, and have taken advantage of your offer for a courtesy car wash.

Sheldon Fages,

"....Simple purchasing process"

 

"You have a terrific salesperson on your staff. Virginia Baxter, in your Internet Sales department, made the purchase of my Sonata a very simple process, without the traditional sales tactics you normally go thru in buying a vehicle. Because of Virginia Baxter and the good experience I had with her in the purchase process at your dealership I will be back to buy another vehicle . Her husband, Daryl, was also very helpful when test driving the Sonata, when Virginia was with another customer when I arrived at the dealership. They are both good sales people as well as good people in general."

Melvin Mariney,

"....Jim Ellis Fan for life"

"Love your Dealership and the way I am consistently treated very well each and every visit. I am a Jim Ellis fan for life and recommend your dealership to others. You folks treat me like I would imagine the folks who drive a Lexus or BMW are treated when they drive to their dealers for service! Keep up the great work!!!!!"

C. Ericson,

"......Car purchase without the hassle"

"Many people dread the purchase of a new car and I'm included. Do not enjoy the haggling process, but my experience was very pleasant. From the test drive(s) to the final signing it was made easy and enjoyable. We had a figure in mind for the car we wanted and it was met by management without a hassle. Greg was very helpful and attentive and you knew he wanted to help make the purchase as simple as possible. Thank you very much"

Brent Dady,

"....Exceptionally impressed"

"I worked with three employees of your business. Mr. Darrly Baxter, Mr. John Noaker, and Mr. Eric Adams. All three were truly outstanding employees, ones any employer would be really lucky to have. I was exceptionally impressed with Mr. Adams and Mr. Noaker's integrity, honesty, and helpfulness. Both were completely understanding of my situation and went out of their way to help me. I would be most happy to work with them in the future for my car needs and will gladly refer others to your company should they be in the market for a car."

Mike,

".....Very pleased with the dealership"

"My wife and I have been very pleased with the dealership. The sales experience was positive and the service department has been exceptional as has the Santa Fe. We have over 150,000 miles on it before the first part failed other than normal maintainance items such as tires and batteries. When we bought the car we were told the dealership would provide a loaner car for all overnight service items and they have lived up to the committment."

Bob Burnett,

".....Impressed with his customer service and knowledge"

"Mr. Oliver was VERY helpful! He is true to his word, stuck to the deal we contracted for and did not try to bait and switch us! My employer and I were very impressed with both his customer service skills and his knowledge. You have certainly made this Hyundai purchase from Jim Ellis a better one than from Rick Case! I have already recommended your dealership to all my coworkers and several neighbors!"

Deborah Love,

"....A rare treasure in this employee"

Joseph Varner is the best service person I have ever delt with in any dealership in the 50 years that I have been a car owner. You have a rare treasure in this emplyee and should be proud he has chosen to work with Jim Ellis.

Sandra Bowers,

"......Hyundai has great cars at a good value"

Alex was a great sales represenative. He was knowledgable about the vehicles without being pushy and without the hyperbole that most agents use to try to get you to buy a car. It is a big reason why most people hate the car-buying expereince. Alex presented the facts and answered all my questions without the obvious tactics that give most car salesmen the "slimy" reputation. Hyundai has great cars at a good value. Most people do plenty of research before they come to a dealer and they don't need a sales pitch to buy a car, just an honest, helpful salesman, and of course, a good price.

Michael Paoli,

"......You will have repeat business from me"

Your internet staff - Darryl Baxter was great. There was no 'come ons', no attempts to have me call instead of using the internet ( which is why Rick Case did NOT get my business). Mr. Baxter was honest, easy to work with and I believe he really wanted me to be happy with my purchase. AND.....I was very happy I bought my Hyundai from Jim Ellis and through Darryl Baxter. It was the best car buying experieince I have ever had. You WILL have repeat business from me.

E.B May,

"......My experience with Virginia Baxter was excellent"

"My experience with Virginia Baxter was excellent. I started out at another dealership, where I test drove an Elantra. However, the sales rep would not provide detailed pricing when I later contacted him over the phone, and again in person. He kept asking "What would make the deal?" when all I wanted to know was his best price and a breakdown of what was included in that price. At that point, I decided to send a query to Virginia Baxter, who had contacted me by email and voicemail. I simply asked for the price, with an exact breakdown of what was included. Virginia was willing to send that to me by email and did so within a few minutes! She also quickly clarified a question I had about the information she had sent to me. How easy it was to work with her. It was a pleasure. Of course, I ended up making my purchase through Virginia at Jim Ellis. I would definitely recommend her to others"

Virginia Ubik,

"....Outstanding experience?"

 "Today how lucky I was to have connected to Darryl Baxter during my 'new car search' Darryl asked a few questions and truly listened/interpreted every response to assist me in making the right buying decisions as related to my personal budget. There was no ongoing, "Let me check with my Manager" scenarios. Once I decided to finalize and complete the purchase Darryl explained and detailed the time-line of completed sale. (Let me add here; Darryl had to locate the exact vehicle I wanted from another Atlanta dealership.) The purchase/financing/closing of the sale was seamless. Thank you Eric. We've all heard this line before, "If you have any questions or need anything, please call." For the most part we know where that goes in the retail world. Not if you call Darryl -- I'm living proof. Thank you Darryl and all of your professional colleagues I had the opportunity to meet."

Bruce Brown,

".....A loyal customer as a result of great service"

"Michael is a great guy to represent the Jim Ellis Hyundai Service Department. It was a pleasure to be served by such a helpful, informed and courteous representative. Thank you, Mr. Ellis, for employing a great crew up at the Hyundai Service Department. Mike and Joseph have both been a pleasure to work with. And I'm greatly impressed with the new Sonata models! I took a tour of the vehicle while having warrantee work done on my 2008 Sonata SE. Makes me wish I waited to purchase my current Sonata! Thanks for taking care of my warrantee issues over the past two years. I look forward to being a loyal customer as a result of great service."

Tom Capitano,

"....Always upfront with me and understands my needs"

I puchased a Hyundai from Jim Ellis in 2003 and have my car serviced at the service department. I like your sales staff's no pressure selling technique. James is always upfront with me and understands my needs and provides me with down to earth, no nonsense prices. I like your service department, especially Joseph, who has been my service advisor for the last two years and has done a great job maintaining my vehicle. I like the tire for life program, as well as getting my car washed whenever you service my vehicle. Please keep sending those services/parts coupons! They definitely help to keep my service bill manageable.

Sa Su,

".....Buying process simple and easy"

"I very much enjoyed working with Darryl. He made the buying process simple and easy. When the specific car I was looking for was not at the dealership, but in transit, he provided a loaner car filled with gas until my car arrived three weeks later. He was always courteous and professional. When the vehicle arrived, he made sure he spent the time to reivew all the features. I will be highly recommending Jim Ellis Hyundai and Darryl Baxter to anyone I know in the market. Thank you!"

James Ebert,

"....I'll continue coming back"

"I just finished paying off my second Hyundai Sonata purchased from Jim Ellis. The reason I keep coming back is because of the initial sales deal, but more importantly because of the superior sales and service performed at the dealership. A lot of people don't tend to have their autos serviced at the dealership because of the over inflated prices, but after 9 years of dealing with the Jim Ellis team, I'll continue coming back... I have my eye on that new 2011 Sonata."

Cheyl Carroll,

"....Have never encountered a better service advisor"

"Joseph is always consistant! He is one of the key reasons I continue to return to Jim Ellis for all my service needs. Jim Ellis is the only place I have my car serviced. Keep up the great work in the service department! As an executive with a Hilton Hotels brand, I know a bit about customer/guest service. Joseph is an amazing asset with superior customer service skills. I have had my car serviced only at Jim Ellis ever since I bought it three years ago and have never encountered a better service advisor than Joseph"

Charlie Overstreet,

"....Professional, courteous,patient, and honest"

Just a quick compliment. We shopped for a car for 2 months, almost closing on another vehicle at another dealer. Over that time no one that we worked with made me feel more comfortable than Eric Adams. He is professional, courteous, patient, and honest. I am 27 years old and felt uncomfortable or even talked down to at other dealers. Eric helped make me feel confident in my decision to buy from Jim Ellis Hyundai.

Chris Propis,